TERMS AND CONDITIONS
Terms and Conditions
Effective Date: January 16, 2025
Please read these Terms and Conditions carefully before using the Ark Hospital website (
1. Acceptance of Terms
By accessing or using the Ark Hospital website or services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, please do not use our
2. Patient Services
- Appointment Scheduling: Appointments can be scheduled online or by calling our helpline.
- Patient Information: You agree to provide accurate and up-to-date personal information.
- Consultation Fees: Fees for consultations may vary and will be communicated to you beforehand.
- Payment: Payments can be made online or at the hospital. Online payments are subject to our Payment Policy.
3. Payment Terms
- Online Payments: Online payments are processed securely through our payment gateway.
- Payment Security: We use industry-standard security measures to protect your payment information.
- Payment Confirmation: You will receive a payment confirmation upon successful transaction.
- Refunds: Refunds may be issued under certain circumstances, as per our Refund Policy.
4. Cancellation and Rescheduling
- Cancellation: You may cancel or reschedule appointments, subject to our cancellation policy.
- Late Cancellations: Late cancellations may incur fees.
- No-Show Policy: No-shows may result in penalties.
5. Intellectual Property
- Website Content: The content on our website, including text, images, and logos, is protected by copyright laws.
- Unauthorized Use: Unauthorized use of our website content is prohibited.
6. Limitation of Liability
- No Warranty: We do not guarantee the accuracy or completeness of the information on our website.
- No Liability: We shall not be liable for any damages arising from the use of our website or services.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
8. Contact Information
For any questions or concerns, please contact us:
Ark Hospital 401 Sony House, CD Barfiwala Road Andheri West, Mumbai 400056 Phone: +91-982101330707
Email: info@ark.hospital
Website: