PRIVACY POLICY

Effective Date: January 01, 2025

Introduction

This Privacy Policy describes how Ark Hospital (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our website, www.arkclinic.com (the “Site”), to make payments for appointments. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

When you make a payment for an appointment through our Site, we collect the following information:

Personal Information:
Your name
Your email address
Your phone number
Your address
Your date of birth
Your insurance information (if applicable)
Payment Information:
Your credit card number
Your credit card expiration date
Your credit card security code
Your billing address
How We Use Your Information

We use your information for the following purposes:

To process your payment for your appointment
To schedule your appointment
To send you appointment reminders
To communicate with you about your appointment
To improve our Site and services
To comply with applicable laws and regulations
How We Share Your Information

We may share your information with the following third parties:

Payment Processors: We share your payment information with our payment processors to process your payment.
Healthcare Providers: We may share your personal and health information with your healthcare provider to provide you with care.
Business Associates: We may share your information with our business associates who perform services on our behalf, such as website hosting, data analysis, and customer service.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your payment information when it is transmitted over the internet.
Access Controls: We restrict access to your information to authorized personnel.
Security Assessments: We conduct regular security assessments to identify and mitigate vulnerabilities.
Your Privacy Choices

You have the following choices regarding your personal information:

Access: You can request access to your personal information.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information.
Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ark Hospital
401 Sony House, CD Barfiwala Road
Andheri West, Mumbai 400056
Phone: +91-982101330707
Email: info@ark.hospital
Website:
www.ark.hospital / arkclinic.com